As a top quality social media services provider, we build up every day and have a maximum of satisfied clients’ worldwide and our customer support is second to none. Our rendered services are non-tangible and irrevocable, once the order has been started or delivered, we do not easily give refunds.
We give our clients the full responsibility in reading and understanding this refund policy before purchasing any services in our site. This is for your protection as well as ours and also for us to be able to give the best services to you.
If you don’t want us to start the project at all, you can ask for full refund within 48 hours of making payment. This includes all non-business days. For example, if you make a purchase on Friday, you must cancel by Sunday the latest to receive a refund.
If an incorrect information was provided by you, we will not refund any amount in case the project has commenced and/or has been fulfilled.
If you are not satisfied with an incomplete portion of the service, you can get proportional refund for the remaining service.
With regards to the processes and methods we use in generating the services we supply, we offer refunds under unexpected circumstances. We do honor requests for refund under the following reasons:
We will refund you in full if a project has not started within 7 days of making payment.
If you contact us to cancel a project that has already begun, we will deduct proportionally and refund you accordingly.
To request a refund, simply contact us with your purchase details within 20 days of your purchase. Please include your order number (sent you via email after ordering) and tell us why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our products and quality of service.